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Your privacy is importany

As registered data controllers with the Information Commissioner’s Office (ICO), we adhere to strict guidelines regarding the collection and use of your personal data. Below is an outline of the data we collect from you and how we intend to use it:

Data Collection:

To facilitate effective counseling sessions, we require the following basic information:
– Names and ages: This helps us better understand you as individuals.
– Contact information: Including addresses, emails, and phone numbers. This allows us to communicate with you regarding your sessions. We primarily use your phone numbers for communication, but in cases where we cannot reach you, we may resort to email.
– Safety measures: We may request Next of Kin or GP details to ensure your safety. In situations where we perceive a risk to your well-being, we will inform you before contacting your next of kin or doctor.

Additionally, during your consultation, we may ask for medication details. This information is crucial in the unlikely event of a medical emergency during a session, enabling us to provide accurate information to emergency services and ensure appropriate treatment planning.

Session Notes:

We maintain brief and anonymous session notes securely to aid in the continuity and effectiveness of our counseling sessions.

Data Sharing:

Your privacy is paramount, and we assure you that your data will not be sold or used for marketing purposes.
However, in the event of a court subpoena or if there are concerns about harm or risk of harm, we may be obligated to share information. Rest assured, we take every precaution to protect your confidentiality, and any disclosures will be made with careful consideration and in accordance with legal and ethical guidelines.

Data Storage:

We operate a paperless practice, storing all data digitally and ensuring it is password protected for security.

Data Retention:

We will retain the privacy statement with your signature, session notes, client record sheets, and relevant emails (if deemed clinically necessary) for up to 1 year after our work concludes.
Personal data such as phone numbers and email addresses will be securely destroyed within 2 months after our last meeting.

By adhering to these practices, we aim to ensure the confidentiality, security, and ethical use of your personal data throughout our counseling journey. If you have any concerns or queries regarding data privacy, please do not hesitate to contact us.